Alipearl Wigs Shipping/Return Policy
Thank You for shopping with us!
WE ASK YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. WE DO NOT SHIP TO P.O BOXES. MAKE SURE YOU'RE ENTERING IN THE CORRECT BILLING ADDRESS THAT'S ASSOCIATED WITH YOUR BANK CARD. IF YOU DON'T ENTER THE CORRECT BILLING ADDRESS YOUR CARD WON'T PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED IT WILL FALL OFF AND IT'S ONLY SHOWING YOU ATTEMPTED TO MAKE THE TRANSACTION.
PLEASE SHIP TO AN ACTUAL ADDRESS, AS WE DO NOT SHIP TO P.O BOXES.
1. How long is processing, shipping, and handling?
Processing takes 2-3 Business days for your order to be shipped out from US warehouse. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) Express Shipping Orders are 2 to 3 Business Days.
Domestic Express Shipping is 2-3 Business days depending on your location.
Domestic Regular Flat Rate Shipping is 5-7 Business days depending on your location.
International Shipping is 7-10 Business days depending on your location.
2. When will my tracking number start to update?
After receiving a tracking email, Shipping Activity will become available after 24hrs. Your Tracking Number will come to your email. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 3 days from placing your orders please contact customer service via email@example.com .
3. Can I make changes to my order?
To insure a quick delivery all orders are processed daily, So orders cannot to be altered or changed once your payment is complete.
Your satisfaction is our forever pursue! We are pleased to accommodate returns and exchanges within 15 days on all sets that have not been opened, worn, or tampered with. When you receive the hair order, if the hair quality & hair color & hair length is not right, or you are unhappy with your purchase, please e-mail us via firstname.lastname@example.org to initiate your return at first and we will be always here to help you. The unauthorized returns will not be accepted. Hope you can understand!
Here Are Some FAQs In Regards To Our Return Policy:
1. How Do I Make A Return?
2. What Is The Return Period?
We will provide a refund period on unopened hair within 15 days of the date that you receive your hair.
3. Do I Have To Pay For The Shipping Of My Return?